Recording of Phone Calls at the Club

We appreciate that Members may infrequently be faced with dissatisfaction as a result of certain Club actions, decisions, policies and/or other. Regrettably, this dissatisfaction has at times lead to unpleasant and often ill-mannered phone calls to our staff, for which reason calls will now be recorded for quality control and training purposes.

Should you have a complaint, please click here and complete the online form.