c

3

Club Championship Match Play Brackets

Scramble Overview

Christmas Catering

The Club is thrilled to once again offer Christmas catering to Members and Sanctuary Cove residents in 2023 by providing a one-stop, fuss-free shopping experience during the busy festive season. Our Christmas Day catering menu lists all one could need to prepare a spectacular Christmas feast in the comfort of one’s own home. With all items freshly prepared and served either par-cooked or ready to cook, selections are portioned to the exact requirements for your gathering and coupled with simple and easy to follow cooking guides. Christmas catering is available by pre-order only and can be purchased through our online form. Some items have limited availability and all orders must be placed by Friday 8 December 2023, so be sure not to miss out and secure your delectable Christmas feast. Orders can be collected from the Clubhouse on Christmas Eve ready to be served directly to your table. Plan ahead and order today.

Member discounted pricing is available for all financial Members of the Club. For further information, please contact the Club directly on 07 5699 9000.

Orders must be placed by Friday 8 December and can be collected from the Clubhouse on Christmas Eve between 10am and 2pm.

Member Account and Payment Updates

As our staff continue to become more accustomed with the Northstar software, we wish to share with Members updates on activities and procedures.

Direct Debit Payments
For Members wishing to make payments by direct debit, please ensure to follow the below setup in the SCGCC app:

• From the Main Menu select “Credit Card”
• Complete Card Type, Cardholder Name and Address fields
• Check the tick box “Use for Recurring Payment”
• Check the tick box “Default Card”
• Click “Save and Proceed”
• Continue to enter the Credit Card details

Once you have added credit card details to your Member profile, your charging privileges will be available throughout the Club within 24 hours. If you would like to begin charging to your Member account within 24 hours, please call Member Services during operating hours to activate the charging privileges.

Please note that if the tick boxes “Use for Recurring Payment” and “Default Card” are not checked, the Club will not be able to direct debit your account or activate your Club charging privileges. 

If you have not provided direct debit details, please ensure payment for charge account transactions has been receipted by the Club prior to the due date of your Member Statement. Failure to make payment by the due date may result in the rights attached to your membership being automatically suspended until all debts have been paid in full.

Member Statements
Due to the continued absence of staff in our administration and finance departments, we sincerely apologise for the delay in delivering your September Member Statements. Statements have now been delivered, and payment will be taken on Monday 23^rd October. Please be aware that your Member statements do not currently reflect your Club Credit activity, we do however expect this to be rectified in the near future. This information is available, however, on the SCGCC app under “Recent Charges”. Scroll down to your “Credit Book” to view the remaining balance of your competition prizes and Club Credit.

Competition Prizes
To simplify Member accounts, we are also continuing to work on processing competition prizes directly to a Member’s charge account rather than a separate Member competition prize account.

In the meantime, we have manually transferred Members’ competition prize balances at the end of the month to offset any expenditure incurred by Members throughout September.

For further information regarding Northstar changes, click here.

We express our continued gratitude to you for your ongoing patience.

Congratulations Richard Wu

Recording of Phone Calls at the Club

We appreciate that Members may infrequently be faced with dissatisfaction as a result of certain Club actions, decisions, policies and/or other. Regrettably, this dissatisfaction has at times lead to unpleasant and often ill-mannered phone calls to our staff, for which reason calls will now be recorded for quality control and training purposes.

Should you have a complaint, please click here and complete the online form.

The Sanctuary Cove Bridge Club

The Sanctuary Cove Bridge Club recently held its Teams Championships over 2 weeks.  The winners (pictured) were Linda Faulls, Daria Williams,  Norma Hale & Muffy Smithson.  Runners-up were the team of Jeff Conroy,  Annthea & Stewart Matheson & Rena Indermaur.  The winners in the B Grade  flight were Lorna Butler, Lesley Sutherland, Kerry Miller & Jan Venn  with runners-up Margie Kilmartin, Niki Sleeman, Susan McLean, Marlene  Kirk & Lyn Lubransky.

Well done to all participants.

Bridge enjoys a dedicated and lively following here at the Club.  If  you’d like any more details of playing Bridge at Sanctuary Cove, email
bridge@scgcc.com.au

Sanctuary Cove Golf and Country Club Person of the Year Award

Following its initiation in 2021, the Sanctuary Cove Golf and Country Club (Club) Person of the Year award once again wishes to honour a deserving and committed Member this year. The award was designed to recognise the effort, dedication, and contribution to the Club by a Member in the previous 12 months.

Any current Club Member is eligible to nominate and to be nominated for the award.

The following criteria should be considered when nominating:

• Nature of contribution to the Club
• Magnitude of dedication shown to the Club
• Achievements at the Club over this period and the significance

Club Members may be nominated for this award by other Club Members.

Nominations for the 2022/23 Sanctuary Cove Golf and Country Club Person of the Year will open on Friday 13 October 2023.  All nominations are to be made via the online nomination by clicking here. All evidence should relate to the activity and achievements of the past 12 months, November 2022 – October 2023. Supporting documentation is required when submitting a nomination.

The nominations close COB Friday 17 November 2023. 

Nominations for Club Person of the Year will be assessed by the Board in relation to the above criteria and the result will be announced at the Captain v Captain’s Presentation on Saturday 9 December 2023.

Dining Reservations at the Club

To ensure the highest quality of service and adequate staffing levels, the Club would like to remind all Members and their invited guests that breakfast and dinner reservations are to be made at least 24 hours prior to your arrival at the Club.

All dining reservations can be made via the Club’s website, the SCGCC app or by phoning 07 5699 9000. Thank you to all Members who have been making bookings to assist our operations.